09 February 2012 3:58 AM
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FAQs
Q1) What should I do if I receive correspondence relating to an incident I am
involved in?
A1) If you receive correspondence from any other party involved in the accident,
please pass it on to us immediately without answering it.
Q2) What should I do if I receive court papers issued by anyone else involved
in the accident?
A2) Again, please pass the court papers to us immediately. However if it is a
criminal prosecution you face, please phone us for advice as to whether or not
you are covered for legal representation under your policy.